Tech Tip Tuesday

weBoost | July 1, 2014

Happy Tuesday! We often get people who call in asking if a booster will work for their situation. Each situation is unique in its own right. In this article we will discuss some common misconceptions and situations that we come across.

First let’s go over the basics of a signal booster and some of its capabilities. A cellular signal booster is a device used for boosting the cell phone reception to the local area by the usage of a reception antenna, a signal amplifier (booster), and an internal rebroadcast antenna. These systems use signal available from the tower and enhance it for inside a building or vehicle. There are different sized of boosters for different coverage areas and applications.

One misconception about our boosters is that they create signal. This is not true. There has to be a signal available in order to boost it. Zero multiplied by any number will still give you zero. Now, this does not mean that if you don’t have signal in your house/building that a signal booster will not help. Our system uses the signal from the outside antenna which usually placed on the roof where it can access a stronger signal. You will need to determine if there is accessible signal (usually enough to make a call) outside or on the roof (if you can do it safely).

Some individuals do not have access to the roof but can still get a signal from a window. Fortunately there are still solutions for these situations. We currently offer the DT (463105) and the DT 4G (460101) which include a receiving antenna that can be suctioned cupped to a window. Both of these products will cover a small area (usually one room depending on the starting signal strength) inside of your structure. Small area boosters must be used in these types of situations because a larger booster would cause feedback (receiving antenna picking up your own boosted signal).

We often have customers tell us that they have a hill 500 feet away from their house that if they climb to the top they can get good signal. They often ask if they can mount an antenna on the hill and run a cable to their building. Unfortunately they are not aware of line loss. Line loss, or attenuation, is the gradual loss of the intensity of the signal caused by the resistance of the cable. Running cables long distances renders the signal useless by the time that it reaches the signal booster. The general rule is that you have to have a signal in the immediate area to use a booster.

These are just a few examples of situations that a booster may or may not work. When in doubt call our Customer Support Department at 866-294-9234 or chat with us online through our website. We are more than happy to help you figure out what will work for you.

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