This week we’re answering a couple of common technical questions we see about one of our newer products, the Sleek 4G! Take a look below and you just might get a question or two of your own answered as well!
Q: Which Sleek, (The 4G or 4G-C), will I need to purchase for use in Canada? A: The 4G-C is the one to use in Canada. The Sleek 4G is not IT type accepted to be used in Canada, so you can only use the 4G-C. The power that the units provide is the same.
Q: Does the Sleek work with the Sprint Spark network? A: This booster will work with portions of the Spark network. Unfortunately they are running the Spark on iDen, LTE, and WiMax. This booster will not work on the iDen or WiMax frequencies. I highly recommend reading our blog post entitled “Sprint’s Spark Network”.
Q: At times, due to network congestion, even if I have full bars on Verizon’s 4G LTE, my data speeds are not as fast as what Verizon advertises them to be. Will having this device keep my data speeds high even though the Verizon towers are experiencing heavy congestion during peak usage times? A: Sorry, a signal booster will not help your data speeds if your carrier’s tower is experiencing a bandwidth limitation or has too many users. The boosters only help your data speeds when the issue is a weak signal.
Got a question about one of our products that you would like to see answered on our blog? Let us know by leaving us a comment below, or send us a message on Facebook/Twitter. If you have a specific technical question, contact our Customer Support department. They can be reached by telephone at 866-294-9234 and/or email at [email protected].