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Tuesday’s Technical Question

October 22, 2013 — by WEBOOST

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Earlier this month we published our Tech Tip blog post, so make sure and check it out if you haven’t seen it yet.

In honor of “Tech Tip Tuesday” being today, we wanted to take a look at a common technical question we see a lot here at the Wilson Electronics Technical Support. Got a question you want to see featured on our blog? Just let us know by leaving us a comment below, or letting us know on Facebook/Twitter.

Take a look at this actual question from a Wilson Electronics customer pasted below–

I am installing a DB PRO Wilson booster with a flat inside antenna.

Is it OK to place the booster and the antenna laying down inside the attic? The attic is under a gable roof with vents in each end.

Seems like a basic question, but definitely one we see a lot. Maybe you’ve even had this same exact question at some point as well. See the response from our Technical Support department included below–

This is a great question. Even though it is simple, it’s important knowledge to have when installing Wilson products. Therefore, it is okay to place the interior panel antenna in the attic. The DB Pro signal booster may also be placed in the attic, as long as, the temperature in the attic does not exceed 140 degrees.

Do you have a question you would like to see featured on our blog? Just let us know by leaving a comment below, or sending us a message on Facebook/Twitter. Happy Tuesday!

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    Comments (2)

    Louise Kruithof on December 11, 2013 at 3:54 am said:

    I have two signal boosters and neither is working correctly.
    #1 is called Signal boost DT with S/N 801247c2011302264 model 271247and it seems to me that the transformer is not working.
    #2 is also called Signal Boost DT with S/N 80504787011648627 model 271247 and that one I cannot adjust as the left plastic knob is broken.
    Is there a service center where I could take them and see if they can be repaired? I live in Hamilton, ON which is close to the Toronto/ Mississauga area. Can you help? It has become essential that I have at least one in working condition as I will be spending the summer in a very remote area of Northern Ontario.
    Hope you can help.

    Thanks

    Louise Kruithof
    wandering_lk@yahoo.ca

    Robert Orzech on December 23, 2013 at 10:18 pm said:

    Will it work in a steel building ?
    My signal is crap inside the steel building.