Home MultiRoom

WeBoost gives you peace of mind on your purchase.

• 30-day free returns

  

  30-day free returns

  We take pride in the quality of our products and value every one of our customers. That’s why we make our return and exchange process quick and easy. If you are unhappy with your purchase for any reason within the first 30 days, we hope you’ll let us try to fix that. If you’re still not satisfied, you can return your weBoost product for a full refund. We only ask that you pay for the return shipping. This includes both new and certified refurbished products.

  The process is easy: Call us at 1-866-294-1660, send us an email, or visit weBoost.com to chat with one of our Customer Support representatives about your return. Ship your weBoost product back to us (or back to the original seller if instructed), along with your proof of purchase. After your product has been returned, you will receive your refund within 5 to 7 business days.

• 2-year warranty

  

  2-year warranty

  weBoost proudly includes a 2-year manufacturer's warranty for all vehicle and residential cell signal boosters. These products are warrantied for 2 years against any workmanship or material defects. To take advantage of our manufacturer's warranty, you can simply return your weBoost kit to us, along with your dated proof of purchase. We only ask that you pay for the return shipping. We will replace any defective parts and pay for the delivery of the replaced product back to you if you are located within the continental U.S.

  The fine print:

  Please note that our manufacturer's warranty does not apply to signal boosters or kits if we determine the product has been damaged by the customer. Please note that failure to use a surge-protected AC power strip with at least a 1,000-joule rating will void your warranty. After 90 days, we may replace products with refurbished products that have been completely recertified to conform to our product specifications. If you have any further questions about our warranty process, please contact Customer Support and one of our representatives will help you begin the process.

  Finally, our weBoost policy is to honor product warranties and to perform services on those products purchased only from an authorized Wilson Electronics dealer and that includes a receipt or proof of purchase. If you happened to have purchased a Wilson Electronics product from an unauthorized dealer, or if the original factory serial number has been removed or altered in any way, your Wilson Electronics warranty will not be valid.

• No monthly subscriptions

  

  No monthly subscriptions

  Your weBoost system is a one-time investment. There are no subscription fees involved from weBoost or from your carrier. Once you make the investment, you’ll enjoy fewer dropped calls and missed messages, along with faster data speeds on everything you do. It's a one-time investment that will benefit you for years to come.

• U.S.-based customer support

  

  U.S.-based customer support

  weBoost is proud to be an American company with 100% U.S.-based support. In fact, not only are all support agents based here, but all weBoost products are designed, assembled, and shipped from our facility in St. George, UT. We are happy to provide quality jobs for families in the U.S. as we serve our customers.

• Frequently Asked Questions

  

  Will the Home MultiRoom boost my home internet as well?

  No, not exactly. The Home MultiRoom works to amplify cellular signals, so it will only boost home internet and Wi-Fi when it’s connected through a cellular modem or hotspot.

  Will the Home MultiRoom boost cell service when I’m outside?

  No. The Home MultiRoom is certified for indoor use only. Both the booster and inside antenna must remain enclosed at all times and will only broadcast a strengthened signal inside the home. It’s important to note that the Home MultiRoom enhances an existing outdoor signal. If you do not have a cellular signal while outdoors, then the Home MultiRoom cannot create a signal for you.

  Can I install the Home MultiRoom myself?

  Yes. The Home MultiRoom kit comes with everything you need to install the booster yourself. Our proprietary Outside Antenna allows for tool-free installation, and our Inside Antenna features a built-in kickstand or tool-free wall mount option. Download the Home MultiRoom Installation Guide for more information.

  Do you offer professional installation for the Home MultiRoom?

  No. The Home MultiRoom is available for DIY installation only. For professional installation of a home booster, view our weBoost Installed | Home Complete.

  Can I install more than one Home MultiRoom booster in my home?

  Yes. While you can install multiple units in your home, we do not recommend it. Installing multiple boosters could cause oscillation issues and reduce the overall effectiveness of your cell phone booster. For more coverage in your home, we recommend installing a stronger booster, like the Home Complete.

  Can I install the Home MultiRoom in an apartment building?

  Yes. As long as you are able to place the outside antenna on the building (preferably on the roof), you can install the Home MultiRoom in an apartment building.

  How do I install a weBoost cell phone signal booster?

  To install a weBoost booster kit, download the weBoost app. Designed to provide guided installation instructions, videos, and information to help you install the outside antenna, booster, inside antenna, and signal-carrying cables. Follow the step-by-step instructions to install your booster the right way, the first time. The app will start by measuring your current cell signal, then finalize installation by showing how much your coverage has improved. The proof is in the app.

  Not enough cell signal or internet to download the app before install?

  Don’t worry. We include a printed installation guide with every booster kit.