30-day free returns
We take pride in the quality of our products and value every one of our customers. That’s why we make our return and exchange process quick and easy. If you are unhappy with your purchase for any reason within the first 30 days, we hope you’ll let us try to fix that. If you’re still not satisfied, you can return your weBoost product for a full refund. We only ask that you pay for the return shipping. This includes both new and certified refurbished products.
The process is easy: Call us at 1-866-294-1660, send us an email, or visit weBoost.com to chat with one of our Customer Support representatives about your return. Ship your weBoost product back to us (or back to the original seller if instructed), along with your proof of purchase. After your product has been returned, you will receive your refund within 5 to 7 business days.