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Is My Carrier to Blame for Poor Cell Signal?

Posted on 03/18/19 by Nicholas Jones

Cell phones have become a universal and indispensable tool for modern life. This is ever present in the world today as there are an estimated 4.5 billion cell phone subscriptions. Because of this, it is hard to imagine life without being connected to friends, family, entertainment, and news with a click of a button. However, even in 2019 we still feel the annoyance of not getting good enough cell phone reception. Making it incredibly frustrating when we experience dropped calls or when that one Instagram page just won’t load.

Which brings up the question of, “Which carrier provides the best cell phone reception?” and “What can I do to get better cell reception?”

In this blog post, we’ll evaluate if poor cell signal is your carrier’s fault, solutions to poor cell signal, as well as the real cause of bad connections and slow data speeds.

Is It the Carrier’s Fault?

Although each carrier claims to provide extensive coverage and reliability, the reality is that none are perfect. No matter the carrier, you’ve most likely experienced the frustration that comes from things such as dropped calls, slow data speeds, and short battery life. The question is, are these issues your carrier’s fault?

The short answer is no.bad cell reception carriers fault

There are too many variables that go into lack of cell signal or slow data speeds. It’s important to take into account factors such as, how old your phone is, where you live, what building materials may be blocking signal and where the nearest cell tower is. Obstructions such as trees, mountains, window glasses, or buildings can weaken cell signal and make it harder to receive a good connection. If the signal must pass through many of these obstacles to get to the cell tower, the signal itself will be weaker than it should be causing dropped calls and slow data speeds.

This leads us to the question: What is the most effective way to increase your cell signal and assure you have cell reception when you need it the most?

Your Carrier Can Help

Although it isn’t necessarily your carrier’s fault for your poor connectivity issues, they can certainly help point you in the right direction to a solution that fits your needs. Here are some possible solutions to connectivity issues depending on who your carrier is:

Verizon Signal Booster

Verizon Wireless is the largest of the four U.S. nationwide cell phone carriers. Verizon also has the largest 4G LTE network, claiming coverage of 98 percent of the U.S. population. Despite this extensive network, some Verizon customers find they need a cell phone signal booster inside their home, office or vehicle.

AT&T Signal Booster

AT&T is the number two U.S. nationwide mobile phone service provider, and claims to provide the nation’s strongest LTE signal and the most reliable 4G LTE network. The company says its voice and data networks cover 99 percent of the U.S. population. Even with this large network, some AT&T customers find they need a cell phone signal booster. This need typically occurs inside a home, office or vehicle.

T-Mobile Signal Booster

T-Mobile is the third largest U.S. mobile phone service provider offering nationwide coverage. The company claims it is the fastest growing among the four major U.S. carriers, and says its network covers 96 percent of the population. Despite these claims some T-Mobile customers voice the need for a signal booster inside an office, home, or vehicle.

Sprint Signal Booster

Sprint is the fourth largest U.S. nationwide cell phone carrier, and claims its network offers the fastest download speeds among the top four cell service providers. However, some Sprint customers find they need a cell phone booster in their vehicle, home or office. Often in these cases, the Sprint network delivers full or near-full strength signal outside the building or vehicle

Solutions to Poor Cell Signal

Go Outside

If changing your location within your office or home doesn’t help your connection, going outside could improve your cell signal. Building materials such as glass and metal can block your signal dramatically. By stepping outside your device could more easily reach the nearest cell tower.

Remove Your Phone Case

Certain phone cases can block the cell signal your device needs for a good connection. By removing your phone case you could see a difference in connection.

Don’t Block the Internal Antenna with Your Hand

Unlike older phones where the antenna was outside the phone and clearly visible, new phones use internal antennas. As it’s possible to block the signal depending on how you hold the phone, be aware of your hand’s position on the phone while using it. Experimenting with different positions might improve reception.

Keep Your Battery Charged At least 25%

A phone needs enough power in order to utilize the cell signal. If your battery is low, there might simply not be enough power for the phone to acquire and hold the signal.

Cell Phone Signal Boosters

One of the easiest and most effective ways to improve your weak cell phone signal is to buy a cell phone signal booster. A cell signal booster captures the cell signal outside the building or vehicle, brings it inside, and amplifies it. The signal is then redistributed and amplified to the interior space allowing multiple devices to experience better cell signal, no matter the carrier. Now you can experience fewer dropped calls, faster uploads and downloads, and longer battery life by up to two hours in additional talk time.


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Read our Consumer Guide to Cell Phone Signal Boosters.

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