If you have an older device without WiFi calling capabilities, you can download apps such as Skype or WhatsApp to make phone calls and send text messages over the internet. However, with a third-party app, your calls will not handoff to a cellular network when you move out of WiFi range like native or built-in WiFi calling.

What are the disadvantages of WiFi calling?

While WiFi calling offers several benefits as outlined above, there are a few major downsides to consider before using this feature:

Keep in mind that if you’re on a phone call and you move out of WiFi range, the call may not automatically switch to a cellular connection. Some devices will transfer phone calls, so check with your carrier to determine whether your phone supports in-call handover to their network.

See our infographic below on what Americans think about using Wi-Fi calling:

Does my carrier support WiFi calling?

All major U.S. carriers, including Verizon, AT&T, T-Mobile, and Sprint, offer free WiFi calling inside the U.S. as well as calls made to the U.S. from other countries. This feature is typically included with your existing monthly voice plan; however, premium and international calling rates may apply. It’s important to check with your carrier for billing restrictions.

You can review FAQs and other information using the following links:

Some carriers also require an HD voice-enabled smartphone with WiFi calling capabilities. Most devices available on the market today are compatible, but if you’re using an older phone, check with your carrier to see if the device has WiFi calling.

Why is WiFi calling not working on my phone?

If you experience WiFi calling not working on your smartphone and you’re unable to dial or receive calls, it could be for one of the following reasons:

After troubleshooting the issues listed above, make sure you have installed the latest software on your device. Keeping your software up-to-date ensures your smartphone will run more efficiently.

WiFi calling vs Cellular calling

With the option of using WiFi or cellular for calls, you may not know which to choose in certain situations.

wifi calling

In busy places, such as airports, shopping centers, and sports stadiums, the quality of voice and video calls over a WiFi network can be poor.

Many people are competing for available bandwidth on the same network, which results in diminished signal strength. Cellular network coverage is likely a better alternative to WiFi calling in these locations.

WiFi calling is a good option while traveling abroad because typically there are no roaming fees or international charges aside from regular data usage.

With most carriers, calling and texting to the U.S. are free, but again check with your carrier for potential restrictions when making calls to other countries. Also, it’s important to note that WiFi calling is not supported at all in some countries, including Australia, China, India, and Singapore.

What if WiFi calling isn’t an option?

WiFi calling can be a convenient feature, but it may not be the best option in every situation. The quality of WiFi calls can be poor when online gaming, Netflix streaming, and when other network traffic is competing for internet bandwidth.

Fortunately, there is a better solution to strengthen cellular signal in your home, office, or vehicle: a cell phone signal booster.

weBoost cell signal boosters improve voice call quality, increase data speeds, and reduce the number of dropped calls. We offer a variety of boosters, or amplifiers, that will ensure you always have a strong, reliable cell signal when you need it.

Learn more about the benefits of a weBoost cell signal booster. Shop our wide selection of products today and find the best solution to fit your unique needs.

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